Just like any relationship, communication is essential to developing and maintaining a successful experience for the customers and employees and the organization. The quality of the communication determines the rate of this development. The results achieved by these communications depend on the attitudes of its people, and the knowledge, skills and cooperation of individuals to carry out specific acts to implement management goals, values, strategies, and action plans. Perfectly carried out acts, through the knowledge-filled and skilled execution of the company's people is the trigger that propels the Restaurant to the next plateau of achievement and success.